It's More than a Job. It's a Calling.
Year-Round Employment
Carolina Creek operates year-round and is always looking for new team members to help accomplish our mission.
Full Time
Coordination & Hosting Specialist
Guest Experience
The Coordination & Hosting Specialist will work with the Director of Guest Experience to lead the process of coordinating with groups prior to their arrival, as well as interacting with groups upon arrival. The ideal person will be an expert on the group coordination software, and will be able to assist all guest group leaders with any questions that arise, as well as listening to the guests needs and helping the department to create a good experience for each group. This person will be able to communicate with group leaders, answering phones and emails in a professional manner. They will have general knowledge of the camp program. This person will be responsible to model a genuine lifestyle of Christian discipleship in a manner consistent with Carolina Creek’s mission, vision, and values.
Education
Must have a current valid drivers license
Must have a high school diploma, GED, or equivalent
Bachelors degree preferred, but not required
Experience
Previous Camping experience preferred
Previous Customer Service experience preferred
Previous Customer Management Software and Systems Leadership preferred
Responsibilities include:
Responsible for the process of coordinating details with group leaders year-round for programmed retreats
Knowing and understanding how Carolina Creek operates and ensuring guest experience aligns with the mission of the institution
Hearing the needs of groups and translating those needs in a way to create a positive experience, reflecting Christian hospitality
Assist with Accounting in the processing of payments for groups
Be an expert in the group coordination software, and helping group leaders successfully develop their schedules and experience
Answering questions from group leaders in a professional manner
Assist the Guest Experience department in creating SOPs relevant to the department
Assisting in all things related to the Guest Experience department
Strong self-initiative to serve others and customers
Careful attention to details with strong organizational skills
Effective communication in empowering guests and coworkers with all pertinent information
Participate in tours of camp and the programs we offer to perspective groups
Attend and participate in all required staff meetings, Bible studies, worship services, and events
Actively participate in and contribute to the broader camp programs of Carolina Creek and willing to serve in other areas of camp when necessary
Actively engage and participate in the staff community through a godly attitude, words and actions
Ability to work with other departments in sharing guest group details
Part Time & Hourly
Food Service Specialist
Food Service
The Food Services Assistant will work to accomplish the department goals in compliance with Carolina Creeks mission, vision and values. As part of the Guest Experience team, the Food Services Specialist is to collaborate in providing Christian hospitality for our guests. He/she is responsible to model a genuine lifestyle of Christian discipleship in a manner consistent with CCCCs mission, vision and values.
Education
Must have a current valid drivers license
Must have a high school diploma, GED, or equivalent
Experience
None required
Previous food service experience preferred. Must possess an ability to work long hours
Responsibilities include:
Assist in food preparation
Ensure health and safety standards are followed
Attend all required staff meetings and events
Actively participate in and contribute to the broader camp programs of Carolina Creek
Actively engage and participate in the staff community through a godly attitude, words and actions